Thursday, January 7, 2010

SKILLS NEEDED BY THREE LEVELS OF MANAGEMENT

1.TECHNICAL SKILLS-The first basic skill, which the managers,need to have ,is the technical skill.Technical skill is the job-specific knowledge and techniques that are required to perform an organizational role.The first-line supervisors need the technical skills the most because they have to see that goods and services are produced and delivered.These mangers,therefore, must have the ability to use the tools,techniques, and procedures of their specialized area.For example, an accountant has to have expertise in accounting .A production manager must have the sills of techniques of operations managements .These skills are the mechanics of the job.

2.HUMAN SKILLS-Human skills involves the ability to understand,alter,lead,communicate,coordinate and control the behaviour of other individuals and groups.Dealing with people is a compels job.A manager,therefore,needs knowledge and skills infields such as communication,motivation,conflict management,group dynamics, etc.A manager must be able to communicate both his own ideas and those of top management clearly to peers and subordinates.Sensitivity are important human skills.A manager with these behavioural skills can successfully lead and manage the teams and groups, and coordinate their activities effectiveness.

3.CONCEPTUAL SKILL-Conceptual skills involves the ability of the manager to visualize the organization in its totally and its environment.The variables-external as well as internal -their interplay and interaction affecting an organization need to be properly identified analyzed,diagnosed,anticipated, and managed.Manager need to distinguish between cause and effect.The different parts of an organization also need to be understand and integrated to function as an effective whole.Managers also need to look for opportunities in the environment and develop strategic plan to capitalize these opportunities.Thus,planning and organizing functions require a high level of conceptual skill.

No comments:

Post a Comment